1 hour ticket response
We are specialized in supplying a quick and adequate reply to every tech support ticket posted by a client. Our experienced help desk team members will review your query and will think of the best solution. We offer a 1–hour response time guarantee for all tickets. In fact, our average response time has proven to be 20 minutes.
A Top–Quality Help Desk Service
Each member of our tech support staff has lots of years of experience in the shared website hosting plans world and the vast majority of them have worked for us for at least five years. They all are eager to respond to all your inquiries in the most competent way possible.
An Easy–to–Navigate Help Section
In the Web Hosting Control Panel you will find an easy–to–navigate Help Center section where you can find quick hints on how you can use our hosting services. You can find the answers to your queries in our F.A.Q. library, see more information in the web hosting account management articles or watch our educational video tutorials.