Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Answer Guarantee

  • Our crew of techs will do their best to answer to your support requests in approximately 1 hour. If, however, the problem you have come across requires some help from the Admin =Team,= we’ll send the ticket to the person on duty and will write a reply to inform you.

  • Top quality support service

  • Expert Client Help And Support Service

  • We will be on–line for you 24 hours a day to provide useful information and customer support as well as to aid you with any problem that you could have while supervising your virtual server. We’ll support all pre–configured programs, such as your Operating System, server admin panel (with regards to the VPS type) and the Web Hosting Control Panel made entirely by our company.

  • Intuitive help center

  • An Intuitive Help Section

  • Each part of the Web Hosting Control Panel that is included for free with your VPS provides you with an included article base. You will see a bunch of illustrative how–to content articles and a collection of step–by–step video lessons that demonstrate all the common site control tasks. You can gain access to them by simply clicking the Help or Video buttons in the top right part of each Control Panel section.