Risk–Free Shared Website Hosting Plans
With Molax Hosting, you can take advantage of a really trouble–free cloud hosting service. 99.9% server uptime and 30–day money–back guarantees are offered.
A 99.9% Server Uptime
We’ve set up our shared website hosting system using stable hardware and heavily modified software. Our administrators have installed a customized version of SELinux on each of our machines in order to ensure the highest level of safety and reliability. We’ve set up several DDoS protection mechanisms coupled with highly effective firewalls to make sure our internal network is unassailable and secure.
All shared website hosting plans packages include a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our guarantee stays the same.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it is crucial that you also set up your own network architecture. That’s the reason why we set up a custom internal network in all our data centers. Relying on world–class Juniper routers and switches, our internal network allows for stunningly fast data transfer rates and is completely redundant.
This way you will enjoy a 99.9% network uptime in our US located data center, in our UK located data center, in our FI located data center, in our Eastern Europe located data center and in our AU located data center, regardless of which web hosting service you’ve selected.
A 30–Day Money–Back Guarantee
Although we have done our best to curtail all possible risks with our cloud hosting plans and although our company offers exceptional customer support, there are instances when the client is simply not satisfied with what we offer. Or he wants to move to a more robust hosting service, such as a VPS server or a dedicated server.
That is why we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you aren’t completely happy, we will give you a refund.
24/7 Technical Support
We’ve conscientiously chosen each individual member of our 24x7 support department to ensure that we can offer the best possible help desk service you can possibly get. Each one of our technical support engineers has many years of experience working with hosting accounts behind his back, hence they know very well what they are doing. What’s more, they’re at your disposal 24–7–365 – you’ll be able to touch base with them whenever you want and they will respond back to you ASAP.
Their average support ticket response time is well under twenty minutes, while with many other web hosting companies you have to wait around for days. And we also offer you a 1–hour response time guarantee. No matter what happens, your inquiries will be replied to in under 60 minutes.
