Installation and Troubleshooting
What does the Installation & Troubleshooting package include? Which services exactly could VPS and dedicated server users benefit from?
One of the usual reasons to get a hosting server of your own is that you'll have full control over the software environment and you may install anything you wish. This will enable you to run applications that need particular software to be present on the hosting server, which isn't possible with a shared web hosting server in which you can install software only within the account, but not on a root level. In case you aren't very familiar with this sort of matters, nevertheless, you could come across complications as managing a hosting server of your own is different from managing a conventional shared Internet hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, thus our administrators will be able to take care of various tasks which should be done or can resolve many issues that you could face.
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Installation and Troubleshooting in VPS Servers
The upgrade could be acquired for any of the
VPS server packages irrespective of the Operating System and Control Panel you have chosen or the task that you need to be performed as our administrators will assist you with anything relevant to the software on the server. This includes, but isn't limited to, installing third-party software, setting up server options, troubleshooting scripts if they don't work efficiently, and so on. The upgrade includes one hour of work and if a particular task requires less time, the rest of the minutes will be available for the future and shall be listed within the VPS billing CP. You'll be able to use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which supplies half an hour of custom work on your hosting server. That way, you'll be able to work on your web sites without worrying that you won't be able to use some app or losing time on technological matters.
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Installation and Troubleshooting in Dedicated Servers
You'll be able to take advantage of our service at any moment in case you have a
dedicated server from our company and you'll be able to include it in your plan with simply a few mouse clicks. If you need some custom work on the web hosting server straight away, for instance, you can get the upgrade alongside the plan during the signup process, or you'll be able to obtain it from your billing area in the event you need support at some point later on. The Installation & You with any task that you cannot perform on your own for one reason or another - install a script, set it up or troubleshoot it. In this way, you can concentrate on building your sites without spending time on hosting server maintenance or software issues as our skilled staff will take care of these things for you. You could add the upgrade as many times as you need it and if some time is left, it shall be listed within your billing CP, so you could use it whenever you need it again.